Server
Why us?Sage Hospitality Group is set to hire a Server to join our award-winning team at the Napa Valley Marriott Hotel & Spa, home to modern and sophisticated charm and right amidst the beauty of California's famous wine country.
Our core values of service, integrity, team spirit, innovation, professional growth, improvement, quality standards and community impact differentiates us from our competitors.
Our focus on creating brilliant experiences, one guest at a time, has driven a culture of constant improvement, making the property the perfect fit for any talented applicant.
Brilliant Experiences, created by Brilliant People.
Because why be good, when you can be brilliant?Job OverviewUnder general supervision, provides prompt and courteous food service to restaurant customers.
ResponsibilitiesGreets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
Presents a clean and professional appearance at all times.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
QualificationsEducation/Formal TrainingHigh school education or equivalent.
ExperiencePrevious experience in similar position of 3 months or longer.
Knowledge/SkillsMust have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
Must know standard cash-handling procedures.
Must be fluent in oral and written English.
Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
Continuous standing -during preparation, during service hours or during expediting.
Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
Must have excellent vision to see that product is prepared appropriately.
Must have moderate comprehension and literacy to read use records and all special requests.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
EnvironmentPhysically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
BenefitsMedical, Dental, & Vision Insurance401(k) with Employer MatchingFree On-Site ParkingComplimentary Employee MealsHotel Discounts (Both Marriott & Sage Portfolio)Referral Bonus Program$1000.
00 Sign-on bonusID:
2021-5243Position Type:
Regular Part-TimeProperty:
Marriott Napa ValleyOutlet:
Vin11Category:
Restaurant OperationsMin:
USD $14.
00/Hr.
Tipped Position:
YesAddress:
3425 Solano AveCity:
NapaState:
CaliforniaEOE Protected Veterans/DisabilityApply NowApply NowCurrent Search CriteriaServerNapaCaliforniaClear AllHeadquarters1575 Welton Street, Suite 300Denver, Colorado 80202 USA Contact303-595-7200info@sagehospitality.
com ConnectfacebooklinkedininstagramtwitterglassdoorSage Hospitality provides equal opportunity in employment to all associates and applicants.
EEO Poster English EEO Poster SpanishPay Transparency Poster English Pay Transparency Poster SpanishAccessibility Assistance:
If you are an individual with a disability and would like to request an accommodation for help with your online application or completing any part of our selection process, please call or email us at the contact information above.
Sage Hospitality.
All Rights Reserved.
ABOUTSERVICESSAGE HOTELSSAGE RESTAURANT GROUPREAL ESTATE INVESTMENTOUR BRANDSCONTACT USSalary:
$12.
00 - $17.
74.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our core values of service, integrity, team spirit, innovation, professional growth, improvement, quality standards and community impact differentiates us from our competitors.
Our focus on creating brilliant experiences, one guest at a time, has driven a culture of constant improvement, making the property the perfect fit for any talented applicant.
Brilliant Experiences, created by Brilliant People.
Because why be good, when you can be brilliant?Job OverviewUnder general supervision, provides prompt and courteous food service to restaurant customers.
ResponsibilitiesGreets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
Presents a clean and professional appearance at all times.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
QualificationsEducation/Formal TrainingHigh school education or equivalent.
ExperiencePrevious experience in similar position of 3 months or longer.
Knowledge/SkillsMust have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
Must know standard cash-handling procedures.
Must be fluent in oral and written English.
Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
Continuous standing -during preparation, during service hours or during expediting.
Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
Must have excellent vision to see that product is prepared appropriately.
Must have moderate comprehension and literacy to read use records and all special requests.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
EnvironmentPhysically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
BenefitsMedical, Dental, & Vision Insurance401(k) with Employer MatchingFree On-Site ParkingComplimentary Employee MealsHotel Discounts (Both Marriott & Sage Portfolio)Referral Bonus Program$1000.
00 Sign-on bonusID:
2021-5243Position Type:
Regular Part-TimeProperty:
Marriott Napa ValleyOutlet:
Vin11Category:
Restaurant OperationsMin:
USD $14.
00/Hr.
Tipped Position:
YesAddress:
3425 Solano AveCity:
NapaState:
CaliforniaEOE Protected Veterans/DisabilityApply NowApply NowCurrent Search CriteriaServerNapaCaliforniaClear AllHeadquarters1575 Welton Street, Suite 300Denver, Colorado 80202 USA Contact303-595-7200info@sagehospitality.
com ConnectfacebooklinkedininstagramtwitterglassdoorSage Hospitality provides equal opportunity in employment to all associates and applicants.
EEO Poster English EEO Poster SpanishPay Transparency Poster English Pay Transparency Poster SpanishAccessibility Assistance:
If you are an individual with a disability and would like to request an accommodation for help with your online application or completing any part of our selection process, please call or email us at the contact information above.
Sage Hospitality.
All Rights Reserved.
ABOUTSERVICESSAGE HOTELSSAGE RESTAURANT GROUPREAL ESTATE INVESTMENTOUR BRANDSCONTACT USSalary:
$12.
00 - $17.
74.
Estimated Salary: $20 to $28 per hour based on qualifications.
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